London Underground

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Tower ensures individual staff are protected, while reducing costs

Understand and measure

The London Underground asked us to review the PPE and workwear used across its Jubilee, Northern and Piccadilly lines, stations and depots.
We conducted a survey, which uncovered significant variation in the products and goods being ordered.


With the survey results guiding our decision-making, we:

  • Trialled new products.
  • Established a core range of PPE and workwear.
  • Implemented our ordering portal, CtrlCloud, so that staff could easily order the products they needed.


Through these changes, we were able to deliver:

  • Cost reduction: An incredible 39% cost saving.
  • Product development: Our disposable orange PPE products now make it easy to identify which staff are wearing the correct PPE.
  • Transformation: With accurate reporting (by centre, individuals and products), the London Underground can ensure its staff are protected. Plus, a new RFID system tracks which consumables have arrived at each depot.
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