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Tower implements a uniform solution that enhances staff satisfaction

Understand + measure

Something as simple as being able to order the correct uniform can have a big impact on staff wellbeing and satisfaction.

With more dedicated patrols than ever, the AA supports its customers with everything from roadside assistance to organising finances and buying a car – but uniform and delivery issues were taking their toll.

Control

We worked with the AA to redesign its uniform. We also implemented CTRL Cloud, to ensure their patrols could access uniforms quickly and efficiently.

Improve

  • Increased staff satisfaction
  • Enabled the AA to improve wellbeing
  • Made it easier than ever for AA patrols to order their uniforms.
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