Tower supports some of the most demanding sectors in the UK. Power, utilities, transport, public services, and the maritime industry. Although vastly different environments, the Tower partnership model still works. It works because we always take consultative and structured approach to PPE, workwear, and hygiene systems.
The results are the same too. Better standardisation across their product use, a more rationalised range to reduce waste and cost, and more efficient frontline teams.
Seeing that pattern has made me think about the journey I want to take FM teams on.
I hear the same challenges from facilities management teams every week. Rising expectations. Tight budgets, multi-site operations that never stand still, and frontline staff working in environments that change by the hour. It’s a lot to consider and juggle.
That is why I have set myself a goal for 2026. I want to launch a four-point workspace improvement programme designed for FM organisations. Practical, collaborative, and makes day to day work easier for the people who keep services running.
FM teams cover a range of responsibilities, including cleaning, maintenance, security, waste, reception, and engineering. These are delivered by workforces with different habits, equipment, and expectations. This creates workspaces that feel inconsistent and harder to manage than they should be.
It’s quite easy for product ranges to grow without the necessary control and oversight needed to ensure it is done efficiently and cost-effectively. Hygiene systems also vary between sites, as well as workwear durability and fit issues creating waste. Without clear data and someone to spend time reviewing it all, it becomes difficult to see where money is being lost or where improvements would make the biggest difference.
I have seen how much clarity and confidence our structured approach can bring in other sectors that Tower support, and FM deserves the same.
This programme takes the Tower principles that have worked so well and applies them to the realities of FM. It looks at the whole workspace and how people use it.
1. Understand the workspace properly
We start by looking at the real environment through site reviews. Using our expertise, we can easily see how teams move and what they use, and where things are not moving as quickly as they could. We can see where equipment helps and where it hinders. It’s an honest, practical assessment that identifies what could be working better.
2. Combine your insight with our industry intelligence
Your teams know your sites better than anyone. Combine that with our product knowledge and experience in FM, transport, utilities, energy, marine and public services, and you can work magic. When you put those two perspectives together, you get solutions that improve safety, comfort, and efficiency without adding complexity.
3. Use technology and product innovation to make improvements
This is where we have found the substantial changes can really take shape. Innovations like body and foot scanning for customised workwear and swapping mop and bucket for higher quality faster equipment for more consistent hygiene. Smarter stock control can also reduce waste providing a complete overhaul across all your product ranges.
4. Providing continuous improvement throughout the contract
FM environments never stay still and neither do we. That is why the ultimate step in this programme is to provide a continuous improvement plan. Throughout our contracts we continue to track usage, spot waste, refine ranges and keep every site aligned. It’s how you maintain high performing, compliant and efficient workspaces year after year.
Why now?
Budgets are under pressure and ESG expectations are rising. Clients want more consistency and transparency, and FM teams are being asked to deliver all of this while keeping services running smoothly!
A structured programme gives you clarity, control and a partner who can help you make measurable progress. From what I have seen across other high pressure, multi-site sectors, the timing feels right. I want FM organisations to be the next to benefit from it.
