Power and Utilites

FAQs

… your answers to our most frequently asked questions

What do Tower do?

We offer a full range of PPE, workwear, uniform, safety, and hygiene solutions. And as a proactive partner, we provide innovative products and value-added services to help you gain control and enhance efficiency.

How long have you been working with the Utilities and Power sectors?

Tower has been working with water utilities, energy suppliers and related contractors for more than 15 years.

Which companies do you work with?

We currently work with leading names in Power and Utilities, including Anglian Water, SSE Energy Services, SGN, Western Power Distribution, Wales & West Utilities, the M Group, GTC, and Centrica.

What do you mean by ‘work safer, be better’?

This is our motto that encapsulates the goals of keeping you safe at work and enhancing your performance on the job. We do this by providing products and solutions that not only improve safety and protection, but also add comfort.

How do you help me get home safe?

We make the workplace a better place by partnering with our customers to provide innovative and sustainable solutions for all PPE, safety and hygiene needs that create safe working environments.

What is your customer partnership approach?

We build mutually beneficial relationships with customers through open communication and by working closely. This helps us understand businesses and working environments to determine the best solutions and drive improvement.

What is your supplier partnership approach?

We’re proud of the relationships we’ve built with our trusted suppliers. These relationships allow us to be proactive in the way we innovate and meet industry challenges, to ensure we’re recommending and providing best-in-class health, safety, and hygiene products.

How do you add value?

Our value-added services include in-house badging, stock solutions (inc. consignment, vending and RFID), our flexible online ordering management system, product development, clothing design, and our HELM consultancy service.

What is your HELM consultancy service?

HELM is our specialist consultancy system. It helps clients drive performance and efficiency by working with us to measure, understand, take control, and continuously improve.

What is Flowmaster FABA and what does it do?

Flowmaster is a powered fresh air breathing apparatus (FABA) designed and developed in conjunction with SGN. It provides a constant flow of fresh air to users working in oxygen-poor environments. It’s a comfortable, convenient, easy-to-use, and flexible system.

What’s different about the FireBear range?

The FireBear range is designed with the end user in mind. The range is lightweight, inherently flame retardant, fully traceable from fibre to finished garments, has a short lead time on manufacturing, and is fully tried and tested with some of the largest companies in the UK and Ireland.

How can you protect me against arc flash?

Our vast experience with FR and arc requirements means we engage with clients to ensure that by utilising our unique layering solutions they are fully protected from arc flash. Our comprehensive testing means that we understand what you need to do to protect against the risks you identify.

How can innovation reduce my costs?

Technical standards and product developments can help reduce costs overall. For example, by giving consideration of the roles and tasks being carried out by wearers, we may be able to design and develop multi-use, compatible products, that meet and exceed standards without unnecessary and excessive product ranges.

How can you help me be more sustainable?

We have PPE and workwear recycling solutions to reduce waste going to landfill, and use recycled and recyclable materials in both our packaging and products. We make single-use disposables more biodegradable, offer carbon-neutral products, reduce packaging wherever we can, develop water-based cleaning and sanitising solutions, and improve sustainability journeys across the chain.

What products can you provide?

Tower provide a full range of PPE and equipment including workwear, site safety equipment, first aid and hygiene products, safety footwear, head, eye, and hearing protection, respiratory, working at height safety, high visibility clothing, foul weather clothing, and specialist protective clothing (including FR, arc, chemical and other hazards). View our full catalogue here.

What are your EcoViz products made of?

EcoViz® high visibility clothing is made from recycled or sustainably sourced fabrics. All EcoViz products fully conform to ISO 20471 and are constructed from fabrics derived either from recycled post-consumer clothing or recycled plastic bottles.

What is cost-in-use and how do you calculate it?

Dividing the cost of procuring and the actual expense of an item over a period is called ‘cost-in-use’. When the initial unit price of an item is more expensive, Tower can help you calculate whether making sure the item lasts longer will reduce repetitive expenditure and associated costs of raising a PO. Our online portal is a great way for our customers to measure their own cost-in-use as well.

What experience do you have with renewables?

We’ve spent the last 10 years engaging and actively participating in focus groups in the renewables industry, as well as developing products and services that are designed especially for the industry. We understand the daily task specialisations and have now developed tried and tested solutions.

Why are you a member of the British Safety Industry Federation?

Anyone can sell safety, but you shouldn’t buy safety from just anyone! Tower is a BSIF Registered Safety Supplier, and our account management team are all qualified with the Safe Supply formal accreditation. We’re independently audited by the BSIF, to make sure we fully understand how to make PPE the last line of defence and provide assurance that the PPE is effective for the wearer.

What is the Ctrl Cloud ordering platform?

Ctrl Cloud is our flexible market-leading online ordering and control system that provides clients with a dedicated platform for managing the access and ordering of products. Ctrl Cloud can help clients make savings of up to 20%.

How can I contact Tower?

You can call us on 01202 718000, fill out our contact form below, or email sales@towersupplies.com.

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